Privacy Policy

Last Updated: December 2025

This Privacy Policy describes how Tensor Logic Digital, LLC ("Tensor Logic", "we", "us", or "our") collects, uses, processes, and protects information when you access or use our websites, applications, and services (collectively, the "Services").

1. Information We Collect

We collect information that you voluntarily provide to us when you:

Create an account
Subscribe to our Services
Request API access
Submit inputs for processing
Contact customer support or communicate with us

This information may include:

Name
Email address
Account credentials
Subscription and billing information
User-provided inputs and configurations
Usage data related to feature interaction

We may also automatically collect certain technical information, including:

IP address
Device identifiers
Browser type and version
Operating system
Timestamps and interaction logs

2. Automated Processing

Some aspects of the Services involve automated processing of user-provided inputs to generate structured outputs, visual representations, or analytical summaries.

Such processing is informational in nature and is not intended for profiling related to legal, medical, financial, or similarly significant decisions.

3. How We Use Information

We use collected information for the following purposes:

To operate, maintain, and provide the Services
To manage user accounts and subscriptions
To process payments and transactions
To communicate regarding service updates, security notices, or support requests
To improve functionality, performance, and user experience
To ensure platform security and prevent misuse

We do not sell, rent, or trade personal information to third parties.

4. Data Sharing and Third-Party Services

We may share information with trusted third-party service providers that assist us in operating the Services, including:

Payment processors
Cloud infrastructure and hosting providers
Analytics and monitoring services
Customer support tools

These providers are authorized to process information solely as necessary to perform services on our behalf and are subject to confidentiality and data protection obligations.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no system is entirely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, or resolve disputes.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. Requests may be submitted by contacting us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact: contact_nospam_@tensorlogic.io